A solution built on solid foundations
Celebrating its 70th year in business in 2022, Van Ommen has grown to become one of Europe’s leading wholesale suppliers of manufacturing and engineering components. Based in Beekbergen, The Netherlands, Van Ommen believes its emphasis on reliability and providing exceptional service is key to its success.
Van Ommen’s Lasernet journey began in 2009 when it was installed by Formpipe as part of its Microsoft Dynamics AX installation, and subsequently migrated it to Dynamics 365 in 2017. Formpipe made the decision to focus solely on the development of Lasernet, which lead to two of its employees in its Benelux division opening a consultancy with a growing team of experienced people to work alongside Formpipe supplying services and expertise in Document Output Management. In 2020 the doors to August Bridge opened and Van Ommen reached out for the development of additional documents.
Mark Hollaar, ICT Manager, Van Ommen, said: “The owners of August Bridge were my original Lasernet contacts and proved to be very reliable, always acting in my best interest. They also implemented a number of solutions for us (technical highlights, not only Lasernet, but also the far-reaching Azure integration with Lasernet). When they saw the opportunity to start a Dutch Lasernet services consultancy, the decision to contract August Bridge was easy”.
"We see August Bridge more as an external colleague than a supplier of a software package,”
Van Ommen also attributes its success to its people. Its team of practical minded people are able to offer solutions to complex issues, adding to the customer experience. This customer experience is further enhanced by the company’s ‘ordered before 7 PM, shipped the same day throughout Europe’ at a 98,5% availability rate for more than 25,000 products.
“In order to be able to provide the far-reaching service, the underlying IT infrastructure must be reliable. Our systems run in Azure, where possible on SAAS solutions. We have very advanced stock optimization systems and strict management of logistics as our delivery promise can only be fulfilled if it is organised well,” added Mark.
